Members & First Time Guests: Free
Returning Guests: $15
How To Turn Your Client Base Into Lifetime Superfans
Ever feel like you are always working to get new clients? What if you could turn your existing clients into superfans? A loyal customer base fueling your business growth is a key ingredient in the recipe for success!
Join us for Coffee & Conversation and networking with other women in business as we dive into this topic with client engagement expert Melinda Holmes, CEO of Above the Lead. She will share her insights on
Easy ways to retain the clients you already have year after year
How to turn a client into a Superfan for life
Systems to put into place for great customer service
You will come away with new information and connections to help move your business forward!
About our speaker…
Melinda Holmes
Engagement Coach
Above the Lead
Born and raised in Brooklyn, NY, Melinda Holmes, Engagement Coach at Above the Lead, has had an entrepreneurial heart since middle school. Like so many business owners, her professional and entrepreneurial journey had many starts, stops, twists, and turns. For more than ten years, Melinda worked in customer service in the insurance and tech industries, while launching various side businesses, ranging from cake decorating and catering to holistic counseling. Throughout, she developed a passion and talent for delivering personalized customer service and discovered the value in cultivating lasting customer relationships. As a Customer Experience Consultant, she combines her expertise in customer service with her training in holistic coaching to help her clients rise above the rest in outstanding customer service and engagement. A process Melinda says is useful not only in business but also as a way of life.